RETURNS POLICY
RETURNS POLICY
Company Details
MILARI BEAUTY
48 Neal Street, London WC2H 9PA, United Kingdom
VAT: GB472849100
Email: [support@milaribeauty.com]
1. Right to Cancel
Under UK law, customers have the right to cancel their order within 14 days of receiving the goods, without providing a reason.
2. Return Conditions
Returned items must:
- Be unused and in original condition
- Be returned in original packaging
- Include proof of purchase
We reserve the right to refuse returns that do not meet these conditions.
3. Return Process
To initiate a return:
- Contact us via email within 14 days of delivery
- Await confirmation and return instructions
- Ship the item back within 14 days after cancellation notice
4. Return Costs
Unless the item is faulty or incorrect:
- Return shipping costs are the customer’s responsibility
5. Faulty or Incorrect Items
If your item is faulty, damaged, or incorrect, contact us immediately. We will arrange a replacement or refund in accordance with UK consumer law.